Core Development Programmes

Please click on the title of the development programme you would like to read detailed information about.

If you would like to receive further information about specific courses, please check the tick box beside the relevant course title and fill in the rest of the form at the bottom of this page to send us your request.

For general enquiries concerning Training and Development, please use the Information Request Form.

Programmes:

Account Management			Persuasive Communication
AV Sales Training			Preparing for Retirement
Building & Managing Effective Teams			Presentation Skills
Business Report Writing			Problem Solving Techniques
Career Planning			Process Review & Improvement
Change Management			Project Management
Coaching Skills			Running Effective Meetings
Customer Care			Sales Force Management
Customer Focused Sales Skills			Stress Management
Handling Discipline & Grievance			Telephone Sales Skills
Inter-personal Skills			Time Management
Interviewing Skills			Training Trainers
Management & Supervisory Skills			Writing Effective Minutes
Negotiation Skills			Writing for Results
Performance Management & Appraisal

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