Performance Management & Appraisal

Team Leaders, Supervisors and Managers – anyone who is responsible for the effective performance of others.

Active participation will equip you to: understand the performance management process;  define and agree achievable performance goals and measures with staff, including behavioural measures;  solve performance problems; make performance reviews constructive and motivating.

We will cover how to: define a job role to put performance management on a sound footing; agree performance measures relevant to the job role; monitor performance against agreed measures; understand staff satisfaction and its link to performance; understand & use problem-solving tools;  use skills to carry out performance reviews.

Two days

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